Your privacy and identity security is very important to us. The information you provide to The Stitch Society* will be used in the processing of your order and to contact you when necessary in connection to your order. We take every care to ensure the security and privacy of any information you have provided.
Orders and Transactions
When you place an order with The Stitch Society* we will ask for certain information to help us process your order. This includes your name, email address, shipping address, billing address and phone number. This information will be used for order processing and may also be used for security checks and fraud detection.
Financial transactions online are made through Paypal. Paypal will ask for your card information to make the payment or require you to use your own Paypal account, which includes providing payment and address details. We do not have any access to your card numbers or other financial information, except for that relating to the value of your order. As well as the delivery address we may also share your telephone number with the delivery service provider for improved customer service purposes.
Information Disclosure and Marketing
If you have made a purchase from us we may update you with our latest products, news and special offers via e-mail and post. We will not share your details with any third party. Of course, you have the option to opt-out of receiving marketing communications by using the unsubscribe options in the communication. We also collect certain non personal data to provide analysis on our site traffic, sales and other commercial opportunities that we feel helps bring a better level of service to our customers.
Disclosure in Other Circumstances
We will disclose any information that you provide if required to do so by law. We will also disclose any information in order to enforce our terms and conditions, which may include exchanging information with other companies and organisations for the purposes of fraud protection and detection.
When you use our website temporary cookies are stored to help you to make purchases. A cookie is a small amount of data that our servers temporarily transfer to your computer that helps The Stitch Society* remember what you have looked at so we can deliver services and products specific to your interests. To place an order, temporary cookies must be activated. You can alter the settings on your computer to disable these cookies, or have them stored with your consent.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
You can contact us at any time and request details of any of the information you have provided us with. We will require proof of identification before any such disclosure is made. You can contact us by email at email@example.com