Please take some time to read our Privacy Policy.

Your privacy and identity security is very important to us. The information you provide to The Stitch Company Keighley Ltd trading as The Stitch Society will be used in the processing of your order and to contact you when necessary in connection to your order. We take every care to ensure the security and privacy of any information you have provided.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site and You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately

Our Site is owned and operated by The Stitch Company Keighley Limited, a limited company registered in England under company number 08532523

Registered address & main trading address: The Stitch Company Keighley Ltd Trading as The Stitch Society, Mantra House, South Street, Keighley BD21 1SX.

Email address:

Telephone number: +44 1274 809300

Postal Address: The Stitch Society, Mantra House, South Street, Keighley BD21 1SX, UK

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Orders and Transactions

When you place an order with The Stitch Society (The Stitch Company Keighley Ltd) we will ask for certain information to help us process your order. This includes your name, email address, shipping address, billing address and phone number. This information will be used for order processing and may also be used for security checks and fraud detection.


Financial transactions online are made through Paypal. Paypal will ask for your card information to make the payment or require you to use your own Paypal account, which includes providing payment and address details. We do not have any access to your card numbers or other financial information, except for that relating to the value of your order. As well as the delivery address we may also share your telephone number with the delivery service provider for improved customer service purposes.


Information Disclosure and Marketing

If you have made a purchase from us we may update you with our latest products, news and special offers via e-mail and post. We will not share your details with any third party. Of course, you have the option to opt-out of receiving marketing communications by using the unsubscribe options in the communication. We also collect certain non personal data to provide analysis on our site traffic, sales and other commercial opportunities that we feel helps bring a better level of service to our customers.


Disclosure in Other Circumstances

We will disclose any information that you provide if required to do so by law. We will also disclose any information in order to enforce our terms and conditions, which may include exchanging information with other companies and organisations for the purposes of fraud protection and detection.



When you use our website temporary cookies are stored to help you to make purchases. A cookie is a small amount of data that our servers temporarily transfer to your computer that helps The Stitch Society remember what you have looked at so we can deliver services and products specific to your interests. To place an order, temporary cookies must be activated. You can alter the settings on your computer to disable these cookies, or have them stored with your consent.


To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


Third Parties

Our Privacy Policy does not apply to any third party links, products or services provided through such links. Any information you provide by following a link will fall under the Privacy Policy of the third party.


Changes to the Privacy Policy

We reserve the right to change this privacy policy without notice. By providing any information to The Stitch Company Keighley Ltd trading as The Stitch Society you accept our Privacy Policy.


Contacting Us

You can contact us at any time and request details of any of the information you have provided us with. We will require proof of identification before any such disclosure is made. You can contact us by email at